Should you wish to cancel days, shorten your booking or take days in-between out of booked schedules the full accommodation rate is still applicable and will be charged for.

The following Standard Cancellation Policy will be applied.

• Cancellation two weeks prior to book in date: No additional charge - see peak period where this changes.
• Cancellation one week prior to book in date: 50% of full accommodation rate charge
• Cancellation within one week of booking date: Full accommodation rate applicable.
• Cancellations for peak periods, long weekends, indaba week and other main Durban events will require a one month cancellation period. Under one month will incur a full accommodation rate charge.
• All refunds if applicable, will be subject to a 10% administration fee.