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Should you wish to cancel days, shorten your booking or take days in-between out of booked schedules the full accommodation rate is still applicable and will be charged for. The following Standard Cancellation Policy will be applied.
- Cancellation two weeks prior to book in date: No additional charge - see peak period where this changes.
- Cancellation one week prior to book in date: 50% of full accommodation rate charge
- Cancellation within one week of booking date: Full accommodation rate applicable.
- Cancellations for peak periods, long weekends, indaba week and other main Durban events will require a one month cancellation period. Under one month will incur a full accommodation rate charge.
- All refunds if applicable, will be subject to a 10% administration fee.
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